Do you know what the number one secret of good conversation
is?
I can tell you it’s not being articulate or having great general
knowledge and it’s not even being able to give good advice (though all these
things help). The key to being a great conversationalist is quite simply being a
good listener.
I can
guarantee that if you have ever left a party and said to yourself, 'I had a
great conversation with that person', it’s because they were a good listener.
They would likely have allowed you to speak and say all that you wanted to say, they
would probably have asked great questions that opened you up, and they would have given
you feedback that showed they were paying attention to all you were saying.
The good
news is anyone can learn to be a good listener. Here are five things all good listeners do:
No 1. They
give their undivided attention.
They make eye contact and are not looking
over your shoulder at what else is going on in the room or constantly checking
their phones!
No 2. They don’t interrupt.
In other words they allow you to say all that you want to,
before they speak!
No 3. They
concentrate.
They refuse to let their minds wander onto what the football score is or
what they are cooking for dinner tonight!
No 4 They
make positive responses.
They listen with their
whole body, so they will maybe nod their heads, make appropriate facial
expressions or they might lean forward to indicate engagement.
No 5 They know
when and how to ask the right questions.
There are two types of questions that are
effective when listening. The first kind are reflective questions where you ask a person, ‘how did that make
you feel?’ or ‘was that the outcome you wanted?’ The second type are clarifying
questions, where you say something like ‘correct me if I’m wrong but what I
think you are saying is….’ This tells the other person that you have been
listening and are interested.
All it takes is a little mindfulness and lots of practice and you can become a good listener....and in turn a GREAT conversationalist!!
Great advice! :-)
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